Customer Public Report

Oasis Customer Service Report

Submit one customer request with multiple machines. Fill outlet information once, then choose Repair or Service for each machine.

Outlet / Customer Information

Fill once only. All report items will be linked to this customer report.

Outlet Name *

Customer Name *

Customer Phone No. *

Postcode *

Type at least 2 digits to search Malaysia postcodes.

City

State

Outlet Address / Location *

General Remark

Machine Request Details

Add one machine for each service or repair request.

Total machine / cases: 1

How This Form Works

This form supports multiple machines under one customer report number. Each machine can be Repair or Service.

1 Customer Report Customer fills outlet, customer and contact information once only. Postcode automatically determines city and state.

Multiple Machines Use Add Another Machine for different machines. For stack machines, use Add Another Section when model and serial number are the same.

Repair / Service Choose Repair for machine breakdowns or Service for scheduled machine servicing. Each machine is saved as a separate case.